Aussie Prize Draws
Customer Support

Contact Us

We're here to help! Get in touch with our support team for any questions or assistance you need.

Phone Support

Customer Service

1800 AUSSIE (1800 287 743)

Technical Support

1800 TECH (1800 832 4)

24/7 Support Available
Email Support

General Inquiries

support@aussieprizedraws.com

Technical Issues

tech@aussieprizedraws.com

Legal & Privacy

legal@aussieprizedraws.com

Response within 24 hours
Office Address

Aussie Prize Draws Pty Ltd

80 Collins Street

Melbourne VIC 3000

Australia

ABN: 71398712050

License No: 668452234

Quick Help
Send us a Message

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Response Times & Support Hours

Phone Support

  • • Available 24/7 for urgent issues
  • • Average wait time: 2-5 minutes
  • • Immediate assistance for account security

Email Support

  • • Response within 24 hours
  • • Priority support for VIP members
  • • Detailed written responses

Need Immediate Help?

For urgent account security issues or responsible gaming support, call us immediately at 1800 AUSSIE (1800 287 743)

For gambling-related concerns, contact the National Gambling Helpline: 1800 858 858